ACME Glass

Maegan Buss 3 months ago

Each time I call, the lady who answers the phones is so rude and passive aggressive. I called today to get a copy of an invoice and the lady would not even let me get a sentence out before telling me “hold on”. She didn’t even tell me I was being transferred to another lady (who is a bit nicer than the 1st). I always feel rushed, dismissed, and un heard when I call even when it’s regarding the smallest things. I asked to speak with a manager and was denied. I am leaving this in hopes the manager/ owner sees this and takes action. I surely would if it was my business being affected…

Finley Richard 9 months ago

I wish I could give zero stars. I had my windshield replaced here a couple of months ago, and afterward it began leaking from both the side and the center. I contacted the shop and returned to have the issue addressed, but unfortunately the problem was never resolved and the job was not redone. After losing confidence, I went to another shop just a few minutes away. Their team was knowledgeable, professional, and explained clearly why the leak may have occurred. They redid the installation properly, offered me a discount, and even tinted my front windows at a great price. Based on my experience, the overall workmanship and customer service at ACME did not meet my expectations. I would not return and recommend saving your time and money by choosing a more reliable shop

Jayne Keyser 10 months ago

I suggested them to a relative because I had received wonderful service a couple of years ago. However, they couldn't calibrate on the 2025 car and knew it was likely but only told us after they changed out the windshield. They should have told us ahead of time. They said it was a problem they had had on 2025 models.

Daphna Ausburn a year ago

Had a small chip in my windshield and noticed a small quarter size crack forming. I stopped in to see if it could be repaired. It was very convenient, no wait. I am definitely satisfied with their prompt service and fair price! I definitely have recommend their services to others and will continue to do so!

blaque dot 4 years ago

i broke the glass from my end table while moving and needed a quick replacement. i went to where i purchased the table and they said that they couldn’t replace the glass or quote me a price without bringing the actual table in for them to see. i took the glass into ACME, they quoted me a very reasonable price, cut the glass and i picked it up a few hours later…perfect fit. i definitely recommend ACME Glass, located in downtown Bryan